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  • El Ciervo Hostel

  • Montegorbea Apartments

  • Monteoiz Apartments

  • Room 1


Frequent questions

What time can I enter the hotel and what time do I have to leave the room on the day of departure?

The entrance to the hotel will be from 16:00 Hrs, although if the room is available you can enter before. The rooms must be left before 12:00

Does the Hotel have Wi-Fi? Is it paid or free?

The hotel has WiFi only in the reception area. It is free, consult reception for access.

Does the Hotel have cots? Do they have a cost?

Yes, the hotel has free cots, but when making your reservation you must check with the hotel to request it and see if they are available on the date of your stay.

What does Half Board include? Does it include drinks?

Half Board will always include hot buffet breakfasts and buffet dinners according to occupancy. No, drinks are not included in Half Board. For half board reservations that include the night of 12/31/2021, it will include dinner but there will be no special dinner.

What are the restaurant hours?

The hotel has a Cold Buffet Breakfast and Dinner Menu service, with the following hours: Breakfast: 07:30 a.m. to 10:30 a.m. Dinner: 8:00 p.m. to 10:30 p.m. We do not have lunch. These hours may vary depending on the season. The information must be reconfirmed at reception.

When do I have to pay my Reservation?

When making the reservation through this website, you will be asked for a credit card as a guarantee, you will not be charged, the payment will be made directly at the hotel, except for promotions or non-refundable/refundable offers.

What is a Promotion/Offer/Non-Refundable/Refundable Rate?

They are rates that are paid at the time of making the reservation with the credit card that you provide us, without the possibility of modification or cancellation, once the reservation is confirmed, no amount will be refunded.

Does the Hotel have Parking?

No, the hotel does not have parking, you must leave it in the public parking lot of the station that has a price per full day of approximately €16 - €24.

Can I purchase Ski Passes through the website or at the hotel itself? What are the ski lift hours? What are the ticket office hours?

Hotels cannot sell Ski Passes, you can purchase them on the official website of Sierra Nevada. The slopes and ski lifts are open from 9:00 a.m. to 5:00 p.m., depending on the weather conditions. The ticket offices in Plaza de Andalucía are open from Monday to Friday from 08:00 to 17:00. On weekends, holidays and the eve, it is extended until 8:00 p.m. These ticket offices are also open on Saturdays from 5:30 p.m. to 9:00 p.m. for the sale of special night Ski Passes. These hours may vary depending on the season. The information must be reconfirmed at reception.

Where can I leave my skis?

In the room you can find supports to store them.

Can I get to the Hotel by Bus?

From the Granada Bus Station you can take the bus with the following schedules From Granada to Sierra Nevada From Monday to Friday: 8:00, 10:00 and 17:00 Saturday, Sunday and Holidays: 8:00, 10:00, 3:00 p.m. and 5:00 p.m. From Sierra Nevada to Granada Exit Sierra Nevada (Pradollano) from the outdoor bus parking. From Monday to Friday: 9:00 a.m., 4:00 p.m., 6:30 p.m. Saturday, Sunday and Holidays: 9:00 a.m., 1:00 p.m., 4:00 p.m., 6:30 p.m.

Book here

Book now

BOOK AT THE BEST PRICE

  • El Ciervo Hostel

  • Montegorbea Apartments

  • Monteoiz Apartments

  • Room 1